Advice Direct Scotland is Scotland’s largest digital advice agency, providing free and independent advice to the citizens of Scotland.
All of our services are completely free at the point of use, offering reliable, relevant and practical advice for those who need it most. We understand that people today need access to advice 24/7.
Our innovative omni-channel technology enables our customers to engage with our services by phone, SMS, web chat, email, online and through social media. Our comprehensive knowledge base makes significant use of Artificial Intelligence and machine-learning to ensure the information we provide is always relevant and up to date.
Advice Direct Scotland handles more than 750,000 contacts annually across our range of services and we have now dealt with over 2,000,000 separate cases.
At Advice Direct Scotland, we are your trusted source for expert guidance and support on a wide range of essential services. Through our various platforms we offer tailored assistance to individuals and families throughout Scotland.
consumeradvice.scot provides invaluable support on consumer rights, helping you navigate through issues such as faulty products, contractual disputes, and scams.
moneyadvice.scot specialises in financial guidance and support, offering assistance with debt management, budgeting, and accessing financial assistance schemes.
energyadvice.scot focuses on providing support and advice related to energy issues, including energy bills, fuel poverty, and energy efficiency.
Through advice.scot, we extend our support to cover a wide range of areas, including benefits, employment, housing, neighbourhood issues, and family & relationships.
Our mission is to provide comprehensive assistance to individuals facing challenges in these crucial aspects of life.